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Support Hours & SLA
Support Hours:
Mon–Fri, 09:00–18:00 (office local time), on market days
First Response Time:
Usually within 1 business day
Priority Handling:
Critical issues receive priority attention
Security Notice
Please do not send via form or email:
- • Passwords and 2FA codes
- • Full bank card details
- • Other sensitive personal data not related to your inquiry
All inquiries are processed in accordance with our Privacy Policy
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